• Assessment of Knowledge Management Programs The critical difference that Common Knowledge Associates brings to KM assessment is the involvement of an internal team as joint researchers. This means the assessment knowledge remains in the organization after the consulting engagement is over, not just in a report, but in the minds of organizational members. Download KM assessment conducted using KM principles
• Assessment of KM initiatives (Communities of Practice, Wikis, Social Networking sites, etc.) to determine the impact those initiatives on the productive work of the organization. See examples of impact assessments conducted by Common Knowledge Associates at the Defense Intelligence Agency Download Intellipedia_Study.pdf (185.4K) and Download A_Space_Study.pdf (276.4K)
• Qualitative Research Studies of Organizational Issues Common Knowledge Associates conducts rigorous studies that provide in-depth understanding of complex organizational issues. See a description of how we conduct Participatory Action Research.
• Lesson Learned Studies Common Knowledge Associates conducts studies of both organizational successes (so the success can be repeated) and organizational failures or missteps. See Learning from Failure
• Harvesting the organization’s knowledge with techniques that guarantee re-use (see article) Faciliated Knowledge Harvesting